UpKeep is one of the most downloaded mobile-first CMMS platforms. Its pricing is publicly available at a high level, but the details that matter to buyers — requester-only seats, add-on costs, and what is truly included — require a closer look.
Lite: Free for up to 3 technician users. Very limited — no PM scheduling, no parts management, no reporting. Useful only for evaluation.
Starter: $20/user/month (billed annually). Includes work orders, PM scheduling, and the mobile app. Capped at 5 requester users included. Does not include parts and inventory management or purchase orders.
Professional: $45/user/month (billed annually). Adds parts inventory, purchase orders, custom reports, and unlimited requesters. This is the minimum tier most maintenance teams need for real operations.
Business Plus: $75/user/month (billed annually). Adds SSO, advanced analytics, API access, custom workflows, and dedicated account management. Required for enterprise deployments and ERP integration.
Enterprise: Custom pricing. Typically $95-$130/user/month with volume negotiation at 50+ users. Adds dedicated infrastructure, enhanced SLAs, and global support.
The per-user price is only the starting point. These are the most common additional costs UpKeep buyers encounter:
UpKeep distinguishes between technician users (full seats, charged at the per-user rate) and requesters (limited access to submit work requests). Starter includes 5 requesters. Beyond that, requester packs are charged separately — typically $5-$10/requester/month at volume. For a plant with 200 production operators submitting requests, this adds $1,000-$2,000/month.
UpKeep offers a self-serve setup path. For anything beyond basic configuration, professional services are $1,500-$6,000 for Starter and Professional tiers, and $10,000-$30,000 for Business Plus and Enterprise deployments with data migration.
API access starts at Business Plus. Building a reliable ERP integration (SAP, Oracle, Dynamics) on top of the API costs $10,000-$40,000 in development and $3,000-$10,000/year to maintain. UpKeep also supports some pre-built integrations via Zapier (additional cost) and direct connectors for select platforms.
UpKeep contracts include standard annual escalation clauses of 5-7%. Multi-year commitments (2-3 years) typically lock the price — negotiate this upfront, especially at Business Plus and Enterprise tiers.
UpKeep is strongest when mobile usability is the primary requirement and the maintenance team is relatively small (under 50 technicians). Its interface is among the cleanest in the CMMS market, and its iOS and Android apps are consistently rated highly by technicians.
For manufacturers who need: complex PM scheduling with multiple trigger types; robust MRO inventory and multi-warehouse parts management; deep ERP integration without heavy custom development; or OEE monitoring alongside CMMS — UpKeep requires add-ons or third-party tools that add cost and complexity.
At the Professional tier ($45/user/month), MaintainX and Limble offer comparable feature sets. At Business Plus ($75/user/month), Fabrico provides OEE monitoring built into the same platform — eliminating the integration cost that UpKeep users face when adding a separate OEE tool.
Request a pilot period with full Professional features before committing. Ask for implementation services bundled into the Year 1 contract. Compare total 3-year cost including requester seats, implementation, and any integrations — not just the headline per-user rate.
See how UpKeep compares to a platform that includes OEE monitoring alongside CMMS: book a Fabrico demo.
Uzmanlarımızla 1'e 1 görüşme planlayın veya doğrudan Ücretsiz Planımızın bir parçası olun.
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