The 35% Reality: Industry studies show the average technician spends only 2.8 hours per 8-hour shift actually working on equipment ("Wrench Time").
See our guide to the system that helps close this gap.
The Real Thief: It isn't laziness. It is "The Walk." Walking to find parts, walking to print work orders, and walking to find manuals accounts for the majority of lost time.
See how Fabrico unifies OEE and maintenance in one platform.
Book a demoThe "Shadow" Cost: Low wrench time forces you to hire more contractors and pay unnecessary overtime, inflating your budget.
The Mobile Fix: How Fabrico brings the "Office" to the "Asset," eliminating the walk and doubling productivity instantly.
If you hire a maintenance technician for 8 hours a day, how many hours of repair work do you get?
Most managers guess "6 hours" or "7 hours."
The real answer, according to global industry benchmarks, is 2.8 hours (35%).
The rest of the day is consumed by Travel, Waiting, and Administration.
This is the "Wrench Time Crisis." In a labor shortage, you cannot afford to have your highly skilled (and highly paid) technicians acting as "Professional Walkers."
If you want to reduce your backlog without hiring more people, you don't need them to work faster. You need them to stop walking.
Where does the time go? Let’s trace a typical hour in a manual/legacy maintenance shop:
The Notification (10 mins): Tech walks to the shop, prints a Work Order from the desktop computer.
The Diagnosis (10 mins): Walks to the machine. Realizes he needs a schematic.
The Information Hunt (15 mins): Walks back to the office. Digs through a filing cabinet. Finds the manual. Walks back to the machine.
The Parts Hunt (20 mins): Diagnoses the issue. Walks to the storeroom. Waits for the clerk. Gets the part. Walks back.
The Fix (5 mins): Replaces the sensor.
Total Time: 60 minutes.
Wrench Time: 5 minutes.
Efficiency: 8%.
For Paula (the Operations Director), low wrench time is a massive financial leak.
If you have a team of 10 technicians costing $60/hour (fully burdened):
Current State (35%): You are paying
1.25Million/year∗∗forpayroll,butonlygetting∗∗1.25Million/year∗∗forpayroll,butonlygetting∗∗436,000 of value.
The Waste: You are spending $800,000/year on walking and waiting.
If you can increase Wrench Time from 35% to 50%, you effectively gain the output of 3 extra technicians for free.
You cannot solve this problem by asking techs to walk faster. You solve it by removing the destination.
Fabrico puts the entire maintenance department in the technician's pocket.
Instead of walking to the library, the tech scans the machine's QR code. The PDF manual, electrical schematic, and history log appear instantly on their tablet.
Time Saved: 15 minutes per job.
The tech checks inventory on the app while standing at the broken machine. They know exactly which bin the part is in before they walk to the cage.
Time Saved: 15 minutes per job.
Instead of walking back to a desktop to type "Fixed it," the tech dictates the closure notes into the app while cleaning up their tools.
Time Saved: 10 minutes per job.
You don't have a manpower shortage. You have a process bottleneck.
Your technicians want to fix machines. They hate the paperwork and the walking just as much as you do.
By deploying Fabrico, you eliminate the friction. You strip away the administrative waste and unleash the full capacity of the team you are already paying for.
Stop paying for walking. Start paying for fixing.
See how Fabrico’s mobile-first workflow eliminates wasted motion.
Book a Demo with Fabrico Today
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