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Cloud OEE Software: How It Works, Cloud vs On-Premise, and What to Ask

Cloud OEE Software: How It Works, Cloud vs On-Premise, and What to Ask

See how machine data reaches a cloud OEE system, how cloud compares with on-premise, and the questions to put to a vendor before you sign.
Cloud OEE Software: How It Works, Cloud vs On-Premise, and What to Ask

In short: Cloud OEE software runs on the vendor's servers. Your machines send data over the internet, and you read OEE and downtime in a browser or phone app. You do not run a server in your plant.

  • Machine data reaches the cloud from a PLC, an IoT device with a sensor, or a camera. Operators add the stop reasons.
  • Cloud means less IT work, automatic updates and one view across plants.
  • On-premise gives more local control, but your team runs, patches and secures the servers.
  • Before you buy, ask who owns the data, where it is hosted, which certificates the vendor holds, and what happens when the internet link drops.

What is cloud OEE software?

Cloud OEE software measures how well your lines run, and it runs on servers the vendor operates.

You do not install a database or an application server. You log in from a browser or an app.

It calculates the same OEE as any other system: Availability × Performance × Quality. The maths does not change with the hosting. If you need a refresher, see OEE calculation.

What changes is who runs the infrastructure, how fast you can start, and how you add a second or tenth plant.

You will also see "cloud based OEE" and "OEE in the cloud". They mean the same thing. Much OEE software is sold this way.

How machine data gets to the cloud

A cloud system only shows what it receives. So the first question is how the signal leaves the machine.

There are three common ways, and most plants use a mix.

1. From the PLC you already have

Many machines already know their state and their count. A connection to the PLC, or to another existing machine connection, passes that on.

This is often the simplest route, because nobody has to add hardware.

2. From an IoT device with a sensor

Older machines often cannot talk to anything. A small IoT device with an external sensor can read a run signal and count pieces.

This is how you bring a 20-year-old packer into the same picture as a new line.

3. From a camera

Where a sensor cannot count output, a camera with AI can. Cameras can also help explain stops. See camera-based OEE.

And always: people

A machine can tell you it stopped. It cannot always tell you why.

So operators pick a stop reason on a tablet or phone. That reason travels to the cloud together with the signal.

1. Machine data PLC state, count IoT device + sensor Camera AI counting 2. Internet link Secure connection to the vendor 3. Cloud platform Stores the data, calculates OEE Stop reasons from operators join here 4. You see it Browser Phone app TV screen
The path from machine to screen. Three ways in, one secure link, one platform, and every screen shows the same numbers.

Cloud vs on-premise OEE

On-premise means the software runs on servers you own and look after. Cloud means the vendor does.

Neither is "better" in general. It depends on your IT team, your rules and your number of plants.

QuestionCloud OEEOn-premise OEE
Who runs the servers?The vendorYour IT team
Updates and patchesRolled out by the vendorYou schedule and install them
SecurityDepends on the vendor: ask for certificatesDepends on your own IT security
Time to startNo server to buildHardware and setup come first
Several plantsOne platform, one viewEach site needs connecting and maintaining
Internet needed?Yes, to send data and to read resultsCan run inside your network
Data locationSet by the vendor: ask whereFully in your hands

Security: do not take anyone's word for it

A good cloud vendor can be as secure as your own server room, and sometimes more. A bad one cannot.

The same is true on-premise. A server that nobody patches is a risk.

So do not ask "is cloud safe?". Ask for the certificates, the access controls and the hosting details. More on that below.

When on-premise still makes sense

Some plants have rules that keep production data inside the building. Some sites have no reliable internet at all.

In those cases, on-premise or a hybrid setup can be the right call. Hybrid means local collection with cloud reporting on top.

What happens when the internet link drops?

This is the question buyers forget, and it matters.

If the link between plant and cloud breaks, the machine keeps running. The question is what the system shows afterwards.

Some systems may fill the gap when the link returns. Others may leave a hole in the timeline.

Example: an 8-hour shift has 480 planned minutes. The line really stopped for 60 minutes in total.

One 10-minute stop happened inside a 20-minute link drop, so the system never received it. Say it counts those 20 minutes as running time.

  • Real availability: (480 - 60) ÷ 480 = 87.5%
  • Availability shown with the gap: (480 - 50) ÷ 480 = 89.6%

That is two points of availability that exist only on paper. A link that drops every day can hide real losses.

Example data: one 20 minute link drop What the machine really did Cloud with no back-fill Cloud with back-fill 08:00 09:00 10:00 works unplanned stopno data
Example data. When a link drops, one system leaves a hole (counted as running here) and misses the red stop, the other fills it in. Ask every vendor which one you are buying.

What to ask a cloud OEE vendor

Put these questions in writing. A serious vendor answers them without fuss.

About your data

  • Who owns the production data? Can you export all of it, in a usable format, at any time?
  • What happens to your data if you leave?
  • Is your data used for anything other than serving you?

About hosting

  • Which cloud provider and which region host your data?
  • Can you choose the region if your rules require it?
  • How are backups handled, and how often?

About security and certificates

  • Which certificates does the vendor hold? ISO/IEC 27001 is the standard one for information security.
  • Ask to see the certificate and its scope. A certificate for one office is not a certificate for the product.
  • How is access controlled? Can you limit who sees which line and which screen?

About the link

  • What happens to data when the plant loses internet? Is the gap filled afterwards, or lost?
  • Ask for this answer in writing. Do not accept "it should be fine".

About growth

  • Can you add a second plant without a new project?
  • Can you compare plants on the same KPIs?

Common mistakes

  • Treating cloud as a security risk by default. Judge the vendor's evidence, not the word "cloud".
  • Treating cloud as safe by default. Ask for the certificate. A logo on a website is not proof.
  • Forgetting the link. Plants have patchy networks. Plan for it.
  • Counting only machine signals. Without operator stop reasons you know when you lost time, but not why.
  • Starting too big. Begin with the bottleneck line, prove the numbers, then add more lines.

How Fabrico handles cloud OEE

Fabrico is a light MES that measures OEE and downtime from machine data. It is a cloud SaaS product, and its data is hosted in the AWS EU region.

Fabrico is certified to ISO/IEC 27001, ISO/IEC 20000-1 and ISO 9001 (by DNV). Access is controlled by roles.

Data comes in the three ways shown above: existing PLCs and other machine connections, Fabrico IoT devices with external sensors, and camera and AI counting where a sensor cannot. Camera integration is enabled per factory on request.

For lines with no sensors, there is a manual mode. Operators start and stop production and record stops by hand.

Data from sensors is locked, so nobody edits it afterwards. Operators add the stop reason on a tablet or phone, with web and iOS and Android apps.

For several plants, group analytics compare OEE across sites. For the wider picture, see Fabrico MES and OEE and light MES.

A pilot site can be operational in days.

Request a demo or Contact us to see it on your own lines.

What people ask next

Is cloud OEE software secure?

It can be. It depends on the vendor's controls and certificates, not on the word "cloud".

Ask for ISO/IEC 27001 and check its scope. Then ask about access control and hosting.

Can OEE software work without internet?

Machines keep running, but a pure cloud system needs a link to show results.

Ask the vendor exactly what happens to data during a drop. Some plants choose a hybrid setup for that reason.

How long does it take to set up cloud OEE?

Usually faster than on-premise, because there is no server to build. The real work is connecting machines and setting up products, reasons and targets.

Start with one or two lines, then add more once the numbers are trusted.

What do I need on the machine side?

Either an existing PLC signal, a small IoT device with a sensor, or a camera. For a line with none of those, a manual mode can work for a start.

What should I track first?

Track downtime with reasons on your bottleneck line. See downtime tracking software for what to look for.

Do I need MES to use cloud OEE?

No. Many plants start with OEE and downtime alone. A light MES grows from there as you need it.

Request a demo or Contact us.

Track OEE and downtime in real time

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